MESSAGE TAKING

Our live operators can take messages for your customers and handle them according to your specifications.
You tell us what information you want us to get from your customers and how you want that information delivered to you and we will take care of the rest.

VOICEMAIL WITH LIVE OPERATOR OPTION

This is not your ordinary voice mail. If you choose this option, your customers can leave a non-urgent voice mail in a mailbox or get a live operator for urgent calls.
The message clips can then be emailed to you or forwarded to your telephone number.

VOICE MAIL

Your customers are forwarded to a voice mail box designed to your specifications.

HELP DESK

Callers are provided information they may need such as driving directions, product information, etc. Operators can also process requests for brochures, catalogues, or other sales information.

REFERRAL SERVICE

Our operators can refer callers to dealers, physicians, distributors, service centers, etc.

EMPLOYEE CHECK-IN

Your employees can call-out of work to our operators. Employees are given a confirmation number and the information is then sent to the appropriate department of your company.

SURVEY RESPONSE

We can provide you with a toll free number for your customer/employee surveys, complaints, suggestions, etc